Atlas Videos
The Atlas Repairs Video platform, launched in 2021, offers a unique way for engineers to share recommendations directly to customers through personalized videos. This initiative provides customers with a comprehensive understanding of the suggested work, allowing them to make informed decisions. After the completion of the work, customers receive a summary detailing the issues addressed and the actions taken to restore the vehicle. This approach ensures transparency, visibility, and empowers customers to have control over each job. The videos also support fair damage repair assessments and aid in warranty claims. Furthermore, the platform enhances customer query resolution by providing clear insights into completed work and serves as valuable training and reference material.